FAQ

Delivery

All items ordered before 2pm Monday-Friday are posted the same day via Royal Mail.  Your order is sent 1st Class and proof of postage is obtained. Items ordered after 2pm Friday, will be posted on Monday. Please allow 5 working days for your order to be delivered. If your order has not arrived after 5 working days, please contact us using the form below.

 

Returns

Although I hope you have no reason to return your item, returns are accepted. Return postage is to be paid by customer. A refund will be issued once the items have been received. Please obtain proof of postage. Nudge Cards are not responsible for items missing in the postal system.

 

Refunds

Refunds will be issued within 5 working days of receipt of item. Items must be returned in perfect condition. Items in an unsaleable condition will not be refunded.

 

If you have a problem with your order please do not hesitate to contact customer services via the contact form below.

 

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